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Answers to frequently asked questions
Upload your master resume. Our AI analyzes it for gaps—vague metrics, missing context, unquantified achievements—then asks targeted questions to fill them in. Paste the job description, and our 80-step AI workflow generates your tailored resume and cover letter in under 2 minutes.
ChatGPT is general-purpose AI that often sounds robotic and generic. Vivid runs an 80-step workflow with 5 specialized review agents designed for resume writing. Multiple quality checks ensure natural language and proven interview results. We track what actually works and continuously improve.
No. Our AI only uses information from your uploaded resume and the job description. If something appears in your resume that you didn't provide, report it and we'll fix it immediately.
Upload your resume and paste the job description. Our AI generates your tailored resume in under 2 minutes. Download immediately and apply. No waiting, no queues.
Yes. We maintain a 90%+ ATS pass rate. Our templates use standard formatting, proper heading structure, and keyword optimization that ATS systems recognize.
We offer a 14-day money-back guarantee. Used 1-3 credits? Full refund, instantly, no questions asked. Used 4-10 credits? 50% refund. Used 10+ credits? No refund — you clearly got value. 3 resumes is plenty to evaluate quality. We're confident you'll love it by #1, but you get three tries to be absolutely sure.
No. Your credits never expire. Buy them now, use them whenever you need them. Whether that's tomorrow or 6 months from now.
Yes! That's the whole point. Each job gets a custom resume tailored to that specific role. Most users get the 10-pack ($75) or 25-pack ($175) to apply to multiple positions.
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